If you’re looking for a commercial cleaning company, you may have questions. Atkins Gregory has put together some of your most Frequently Asked Questions (FAQs) and answers. We hope this FAQ guide is helpful; if you would like any more information, please contact us directly on 01223 438118.

What is a commercial cleaning service?

Commercial cleaning, or contract cleaning is private or public sector cleaning delivered by a cleaning company to businesses, education or healthcare facilities and public buildings. Often termed as facilities management, services can include exterior cleaning and maintenance services such as window cleaning, gutter, fascia and roofline cleaning, landscape maintenance and jet washing.

What is specialist cleaning?

Specialist cleaning can encompass anything from a biohazard emergency to building deep-cleans, contract and specialist services such as carpet cleaning and floor refinishing.

Atkins Gregory’s highly trained specialist cleaners are qualified to deal with specialist cleaning projects, even in the most challenging environments. This includes tackling hazardous waste and trauma cleaning; our operatives are qualified to deal with up to Category 4 biohazard situations (the highest category) and are trained to work in hazardous areas. Find out more about specialist cleaning services here

What is biohazard cleaning?

Biohazard cleaning can be anything in categories one to four, from a domestic infestation or clinical contamination to compulsive hoarding or clean up after fire or flood.

Biohazard cleaning is at the highest end of specialist cleaning, and requires fully-trained dedicated biohazard teams, working and waste disposal methods. Biohazard cleaning is a complex specialist cleaning service, which you can read more about on our services page here

Is Atkins Gregory a compliant business?

As a company that frequently operates in challenging and potentially hazardous environments, Atkins Gregory places health and safety at the centre of all our operations. The health and well-being of our cleaning operatives, staff members, clients and the general public is our first priority.

From site-specific risk assessments, staff training and certification, specific policies and industry standards, Atkins Gregory leads the way in delivering safe, compliant services.

Independent audits are carried out by our business compliance department at every site, assessing cleaning operation, site health and safety, training requirements and cleaning standards.

Ensuring we provide the healthiest and safest cleaning solutions is essential, and that’s why we are registered and compliant with the relevant standards for our industry. ISO 9001, ISO 14001 registered and COSHH compliant are just a few to name, but you can read more about our industry compliance here.

What areas do you work in?

Atkins Gregory covers the Cambridge, Huntingdon and Peterborough areas. As part of the Monthind Holdings Group, East Anglia’s largest independent cleaning company, we are able to scale our services to deliver across the region. Working in the high-tech Cambridge area, we lead in the delivery of laboratory and biotech cleaning, recognised for our work in national cleaning awards.

Can I have a one-off clean?

Whether it’s a biohazard clean following an incident, end-of-tenancy or after build clean, Atkins Gregory can attend site to complete a survey and a fixed quotation for the job. We can also deliver as-needed and seasonal services such as window cleaning and external cleaning, carpet cleaning and hard floor refinishing.

How much do your services cost?

Every contract is individually priced in a free, no obligation site survey. As an independent company with a local workforce, you’ll find our prices competitive.

Do you have a minimum contract size or length?

We have clients across all business sectors, so shaping our delivery around your needs is key. Your regular clean may not be daily, and you may wish to have one-off cleaning services, window and carpet or floor cleaning as additional services.

Will I always have the same team of cleaners?

We aim to have the same cleaning operative or team in place at all our contract cleaning sites, and we are proud to say that many of our staff have been with us for years. You’ll also have a dedicated account manager in place. Of course, we have to allow for holidays and sickness, but in most cases, you’ll get to know your cleaning team as a valuable asset to your business.

Do I need to provide my own cleaning supplies?

Our cleaning teams will arrive equipped with everything they need to complete your cleaning contract delivery, including cleaning materials and equipment.

Do you provide janitorial supplies?

Working with an established network of proven suppliers, Atkins Gregory is able to offer a single source of supply for an extensive range of additional services and consumable products which complement our cleaning services. This includes personal consumables, pest control, baby care facilities management, clinical waste disposal and waste management & recycling.

Why should I choose Atkins Gregory as my commercial cleaning provider?

Atkins Gregory is proud to be one of the region’s most trusted cleaning providers. Our investment in excellence runs through the business from our individual service delivery to our company credentials. We believe we offer an unrivalled service portfolio, a truly dedicated, specialist team, perfected processes and cutting edge cleaning technologies.

What are your environmental policies?

Atkins Gregory is fully committed to minimising ours and our clients’ impact on the environment with a proactive approach to reducing waste, minimising energy use and environmental impact across the business. Our ISO 14001:2015 certification demonstrates Atkins Gregory’s commitment to the environment, where, in addition to complying with all statutory and legal obligations, we never stand still in delivering continued innovation and improvements in our impact on the environment.

What are your health & safety processes?

Whether we are office cleaningwindow cleaningcarpet cleaninglaboratory cleaning, using mechanical scrubber driers, working at height or undertaking any other task, you can rest assured that all activities are correctly documented.

Atkins Gregory’s teams of operatives benefit from site- and task-specific training in order to ensure the health, safety and welfare of all our employees and other affected persons within the working environment.

We take pride in our safety record and ensure that we are fully compliant with:

  • Health & Safety Policy
  • Risk Assessments
  • Method Statements
  • COSHH Assessments
  • Electricity at Work
  • Manual Handling
  • Accident Reporting
  • Emergency Procedures
  • Employer & Public Liability Insurance

You can read more here