If you’re using a commercial cleaning company for the first time, or changing suppliers, it’s likely you’ll have questions. At Atkins Gregory, we operate with full transparency, and have written some FAQs to help put your mind at ease. If you would like any more information, please contact us directly on 01223 438118.


About Atkins Gregory

What are Atkins Gregory’s compliance credentials?

Atkins Gregory places health and safety at the centre of all our operations. The health and well-being of our cleaning operatives, staff members, clients and the general public is our priority.

From site-specific risk assessments, staff training, specific service-based policies and working to industry standards, Atkins Gregory leads the way in delivering safe, compliant commercial cleaning services in Cambridgeshire.

Independent audits are carried out by our business compliance department at every site, assessing cleaning operations, site health and safety, and cleaning standards.

Ensuring we provide the safest cleaning service is essential, and that’s why we are registered and compliant with the relevant standards for our industry. ISO 9001, ISO 14001 registered and COSHH compliant are just a few to name, but you can read more about our quality and compliance standards here.

What areas do you work in?

Why should I choose Atkins Gregory as my commercial cleaning provider?

Atkins Gregory is proud to be one of Cambridgeshire’s leading cleaning providers. We offer an unrivalled service and have a commitment to the excellence of our cleaning operatives who deliver commercial cleaning to the highest standards, ensuring a clean, tidy and hygienic workplace for you.

What are your environmental policies?

Atkins Gregory is fully committed to minimising our impact on the environment with a proactive approach to reducing waste, minimising energy use and reducing water waste. Our ISO 14001:2015 certification demonstrates our commitment to the environment, where, in addition to complying with all statutory and legal obligations, we never stand still in delivering continued innovation and improvements in our impact on the environment.

What are your health & safety processes?

We take health and safety seriously at Atkins Gregory, in order to protect our cleaning operatives and your employees and customers.

Our teams of cleaning operatives have ongoing site- and task-specific training in order to ensure the health, safety and welfare of all our employees and other affected persons within the working environment.

We take pride in our safety record and ensure that we are fully compliant with:

Health & Safety Policy
Risk Assessments
Method Statements
COSHH Assessments
Electricity at Work
Manual Handling
Accident Reporting
Emergency Procedures
Employer & Public Liability Insurance

About our services

What is a commercial cleaning service?

Commercial cleaning, or contract cleaning, is private or public sector cleaning delivered by a cleaning company to businesses, education or healthcare facilities and public buildings. Often termed as facilities management, services can include exterior cleaning and maintenance services such as window cleaning, gutter, fascia and roofline cleaning, landscape maintenance and jet washing.

What is specialist cleaning?

Specialist cleaning can encompass anything from a biohazard emergency to building deep-cleans, contract and specialist services such as carpet cleaning and floor refinishing.

Atkins Gregory’s highly trained specialist cleaners are qualified to deal with specialist cleaning projects, even in the most challenging environments. This includes tackling hazardous waste and trauma cleaning; our operatives are qualified to deal with up to Category 4 biohazard situations (the highest category) and are trained to work in hazardous areas. Find out more about specialist cleaning services here

What is biohazard cleaning?

Biohazard cleaning can be anything in categories one to four, from a domestic infestation or clinical contamination to compulsive hoarding or clean up after fire or flood.

Biohazard cleaning is at the highest end of specialist cleaning, and requires fully-trained dedicated biohazard teams, working and waste disposal methods. Biohazard cleaning is a complex specialist cleaning service, which you can read more about on our services page here

Can I have a one-off clean?

Whether it’s a biohazard clean following an incident, end-of-tenancy or after build clean, Atkins Gregory can attend the site to complete a survey and a fixed quotation for the job. We can also deliver as-needed and seasonal services such as window cleaning and external cleaning, carpet cleaning and hard floor refinishing.

How much do your services cost?

Every contract is individually priced in a free, no obligation site survey. As an independent company with a local workforce, you’ll find our prices competitive.

Do you have a minimum contract size or length?

We do not – you can use us for either a one-off deep clean, or regular contract cleaning. Many of our clients stay with us for the long term, but we don’t enforce a minimum term.

Will I always have the same team of cleaners?

We aim to have the same cleaning operative or team in place at all our contract cleaning sites, and we are proud to say that many of our staff have been with us for years. You’ll also have a dedicated account manager in place. Of course, we have to allow for holidays and sickness, but in most cases, you’ll get to know your cleaning team as a valuable asset to your business.

Do I need to provide my own cleaning supplies?

Our cleaning teams will arrive equipped with everything they need to complete your cleaning contract delivery, including cleaning materials and equipment.

Do you provide janitorial supplies?

Working with an established network of proven suppliers, Atkins Gregory is able to offer a single source of supply for an extensive range of additional services and consumable products which complement our cleaning services. This includes personal consumables, pest control, baby care facilities management, clinical waste disposal and waste management & recycling.